The Alderney Gambling Control Commission (AGCC) was first brought together in 2000 and it is currently one of the most respected online casino regulatory authorities within the industry. This organization has been established in the English Channel and they currently license some of the best casinos in the world. Alderney is considered to be a dependency of the crown, although it is also self governed, so it is not considered as part of the United Kingdom.
Submitting a Complaint to the AGCC
Players who have not been able to resolve a complaint with an online casino that has been licensed by the Alderney Gambling Control Commission can submit their complaint to this organization. Complaints can be emailed to the organization at [email protected] Players are advised to put “FOA Office Administrator” in the subject line of the email in order to ensure that it is received by the appropriate individual. The organization requests that players exhaust all other options in terms of resolving a dispute before they approach the Alderney Gambling Control Commission. Opening a dispute can be somewhat complex, so players will want to make sure they follow the Commission’s guidelines on doing so.
Applying for a License with the AGCC
Online casinos need to follow strict protocol before they can apply for a license with the AGCC, and once they become a licensee, casinos need to continue to adhere to strict rules and regulations. These rules have been put in place to ensure that they offer players a fair experience. Licensees are required to pay for their license, including their renewals, and these can be quite costly.
Due to the rules that need to be followed and the costs of obtaining a license, the Alderney Gambling Control Commission is able to associate itself with only the top casinos in the industry. This exclusivity ensures that players have peace of mind when they make the choice to register for an account with one of their customers. For a list of the casinos that are licensed by this organization, players should visit the official website of the Commission.
In order to obtain a license from the AGCC, casinos need to put measures in place to restrict underage individuals from attempting to play within the online casino. Not only that, but the casinos also need to put in measures to protect players who might have a problem with gambling. These restrictions include the ability to set limits for losses, deposits and even maximum wagers.
Any player who feels they have been treated unfairly is able to submit their complaint to the AGCC and to be treated in a fair manner. In a world where online casinos can pop up at any time and appear to be reputable, having a reliable source to turn to for information on trustworthy casinos is something that no player can do without.
While casinos with a license from Curacao eGaming might be considered to be somewhat more reputable than an establishment without a license, it is still up to players to make sure that they do their homework when it comes to determining what type of casino they are registering with, since this license alone is simply not enough. Over time, this might change, but for now, obtaining this sort of license is no reassurance that the casino is a respectable one, or that players will be able to reply on the licensor in the event that they are unfairly treated.