UP TO €1,500 + 100 FREE SPINS
Review of Sugar Casino
Sugar Casino is an online gaming site that sports a very bright and cheerful looking design, using a modern look that many will no doubt appreciate. The casino is operated from Malta, by a company called Gammix Ltd. They’re registered in Malta and they own a gaming license issued there. Offering content from major developers. Sugar Casino has a large collection for you to explore, claiming that there are 400+ titles available.
Sugar Casino Games
Among the bigger developers offering content at Sugar Casino, one has to mention the likes of Microgaming, iSoftBet, BetSoft, Evolution, GameArt, Pragmatic Play or Oryx, which all of them are quite well known. The categories listed on the site are not as well thought out as they are at other casinos though.
Jackpots – the first category that lets you dig down a bit is the one that shows off all the progressive jackpot titles from Sugar Casino. Some might pay only a few thousand dollars, but they also deliver the likes of Diamond Wild, which can make you rich. These seem to be Betsoft progressives, so NetEnt and Microgaming aren’t present with their big hitters.
Casino Games – this is the part of the site which lists the slot machines and the rest of the casino games. Finding a specific type of game can be difficult, but if you know what you need, there is a Search box that you can use.
Live Casino – thanks to Evolution Gaming, the world’s leading developer of live dealer content, there are 10 tables offered, with Dream Catcher, Baccarat, Roulette, Casino Hold’em, Caribbean Stud Poker, Three Card Poker and Blackjack. Ezugi is also offering content in this category.
The majority of the content that is available from Sugar Casino is accessible via a mobile device. As they offer instant play games, designed relatively recently, most of them are available on tablets and mobile phones such as iOS, Android, and Windows.
Sugar Casino Bonuses
The bonuses are part of the offer where Sugar Casino excels, their welcome package covering three different deposits that you can make in the beginning. In total, you get up to €1,500 in bonuses, as well as 100 free spins at Starburst without wagering requirements. The bonuses are set to 100% match and a limit of €500 for each of those three deposits. The bonus amount needs to be wagered 35x, in order to be able to withdraw winnings. The big downside is that you can withdraw the money only if it’s equal or higher than the deposit plus the bonus amount. If it’s lower, you don’t get to take it out. The welcome bonus is also only available to users of Trustly or credit cards.
Once you’re inside, you will also have promotions like the Monthly Bonus (100 free spins for the first deposit of the month) or the Game of the Week.
While you don’t have a huge list of payment methods that you can use at Sugar Casino, the ones that are listed are easily available to most players. Each option has its own minimum amounts for deposits or withdrawals.
Bank Transfers – available for deposits of €50 or higher, while withdrawals start from €100.
Neteller and Skrill – can be used for instant deposits, of €10 or more, while withdrawals start at €30.
Credit Cards (Visa & Mastercard) – deposits of €10 or more, withdrawals of €50+ and taking 3-5 days following approval.
Other options: Trustly, Siru Mobile, Neosurf, and EcoPayz are all available, some only for deposits, others for withdrawals as well.
Countries accepted by Sugar Casino
The majority of the world’s countries are accepted, and their residents can sign-up and play at Sugar Casino. Several major countries are missing from that list though. The notable restricted countries are United States, United Kingdom, Greece, Netherlands, Hungary, and Slovenia.
The good thing is that there is 24/7 support available at Sugar Casino. This is going to be made available to players via live chat or email. The downside is that there is no phone number for you to call.
Live Chat – it’s the easy option, the one that can get you talking with someone that can help out in minutes, rather than hours.
Email – fill out their contact form, click Send, and then wait for them to reply via email. If you’re not in a hurry, and you don’t have the time to talk things out via live chat, this is also a good option.
They claim to offer phone support as well, but I’ve yet to receive that information and once I do receive it, I will update it on the Sugar Casino review
Safety and Security
The safety of your information and of the site is assured through the SSL technology that’s used to encrypt the content being sent, but also through constant monitoring of the casino’s database and the use of state of the art firewalls.
The Malta Gaming Authority is a good license, as that’s one of the top options available to casinos, sure to be useful in protecting players. There is a Curacao eGaming license as well, but that appears to be their secondary option.