The Malta Gaming Authority is based in a small nation within the European Union and it has the esteemed privilege of being included on the whitelist of the UK Gambling Commission. This means that, other than being respected by the organization, any casino that holds a license from this establishment is also able to advertise their services within the United Kingdom. As one of the most popular markets in the industry, this is something that many casinos strive for, although not all are able to obtain it.
To be able to obtain a license from this body, casinos will need to be operating from within Malta, physically, and this is somewhat different to many licensing bodies.
Submitting a Complaint to the Malta Gaming Authority
Any player who finds that they have been unfairly treated by a casino that is associated with the Malta Gaming Authority can turn to this governing body in order to have the conflict resolved. This is done, firstly, by contacting the organization through their contact for. The LGA will then mediate and ensure that the casino has been operating appropriately. In the event that this is not the case, the Malta Gaming Authority can take a lawful approach to resolve the issue.
Casinos with this license need to ensure that players are protected to some degree by offering them self limitations, self exclusion and to ensure that their data is suitably protected. What sets this organization apart is the fact that it has been known to actually take action against casinos under its banner when they have not been operating in the way that they should be. In more than one instance, a casino has had its license removed because of the manner in which it was treating its players.
Applying for a License with the Malta Gaming Authority
The Lotteries and Gaming Authority is currently offering casinos four classes of license and each has a lifespan of five years because it has to be renewed. Casinos will also need to adhere to strict requirements before they have the ability to apply for a license, including offering certain services to the players registered with their establishments.
Some of the regulations that need to be adhered to apply to areas such as customer support, fraud prevention, payment solutions and risk management, as well as a variety of additional requirements. The strict nature of these requirements mean that only quality casinos will usually be able to get their hands on a license and this goes a long way in helping players to decide which establishments they would like to associate themselves with.
When it comes to associating with casinos under the banner of the Malta Gaming Authority, players will be happy to know that they can expect a high level of protection from the licensor, and this makes it all the more appealing.